MAIL IN REPAIR

Step 1. Tell us your Issue

Fill up the form below and please make sure to share all the information about your device.

Step 2. Collection time

We create a new repair order and send our courier to your address. Please ensure the device is adequately packed using a box and bubble wrap and sealed.

Step 3. Repairing your device

Once we receive your device, we will proceed with the repair. After your device is fixed, your device will be safely returned to your address. You pay after the repair is completed.

    Mail In Form

    Required repair

    Brand

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    First name

    Last name

    Email address

    Contact phone number

    Address

    City

    Eircode

    Please describe your issue in more detail here

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    Q & A's

    How is the mail in repair working?

    After you fill-up the form above, we will contact you and offer you a quote. When you agree, we send you a label, and our courier to pick up your device.

    When will my device be fixed

    The repair process usually takes 1-2 days after your device is received, also depending on the availability of the parts required.

    Is my personal data safe?

    We are fully GDPR compliant, your data will always be safe with us!

    Is this process safe?

    We are a very well established business, by seeing our reviews, you will convince yourself. We take all the repairs seriously, ensuring that everything will run smoothly. From collection to delivery,

    Is there any cost in advance?

    We don’t charge anything in advance. However, after we diagnose your device, you will get the total repair cost. If the device cannot be fixed, we charge a €35 diagnostics fee. Then we send back your device for free. Collection and returns are on us!

    What if my device is water damaged?

    You can send it to us. We do all types of repairs, including water damage repairs, micro soldering and chip level repair.

    What is Express Service?

    Express service will prioritize your device, and we will start working on it as soon as it arrives. The express service charge is 35 euros.

    Still wondering why us?

    IT FIX Galway
    4.9
    Based on 146 reviews
    powered by Google
    Conor Mc GovernConor Mc Govern
    17:48 04 Jan 23
    Handed in the phone in the morning, had it back by the evening. Needed the charging port and battery replaced. Sound & honest fella, has a good head on him. Would recommend to anyone for phone repairs.
    Ruby PascoeRuby Pascoe
    09:56 01 Dec 22
    Perfect experience! Went in there with a problem they were able to fix on the spot, and didn't even charge me. So lovely 😊
    Muireann NolanMuireann Nolan
    12:54 30 Nov 22
    Cannot recommend enough! Spilled tea over my computer in the middle of exam week and Razvan had it back up and running by the following morning. An absolute pleasure to deal with, thank you again!
    Roisin ChippendaleRoisin Chippendale
    14:45 21 Nov 22
    Resurrected my laptop after it had gone for a swim. Really nice and reassuring staff, good job with no further issues and a fair price. Would recommend to anyone and everyone who is panicking over their wet laptops
    reanna clunereanna clune
    13:40 03 Nov 22
    Really couldn't recommend this place enough! I had tried everything to recover data from a broken iphone but to no avail. I am so glad that I came to ITFIX. My data was fully recovered and the staff were so fantastic. Thank you so much again!
    Gavin O'BrienGavin O'Brien
    15:35 03 Sep 22
    This place is brilliant…owner really know his stuff and at the best price.Replaced the back glass on my iPhone 12 Pro in under 3 hours. Great job too.Thank you.
    luke griffinluke griffin
    15:42 29 Jun 22
    The guys here are very friendly. They really helped me out of a sticky situation. Thought my laptop was busy but they helped me fix the issue. Honestly would recommend.
    paul gormanpaul gorman
    17:05 21 Jun 22
    Razvan was very patient and helpful in resolving my problem over the phone. I would definitely use IT Fix Galway again. Much Appreciated,
    KarinaKarina
    00:08 12 Apr 22
    I've had very unusual issue with my phone that nobody could fix, finally I found IT Fix Galway and the service was excellent! Very patient and professional gentleman, always available on the phone also, I'm so thankful he was willing to help, he restored very important things in my phone, total life saver! I definitely would recommend this shop to everyone. You won't be disappointed for sure! 👍👍👍👍👍👍👏👏👏👏👏
    Mark StevensonMark Stevenson
    16:29 28 Mar 22
    Spilled a beverage onto the laptop keyboard on Saturday eve, and had no joy on Sunday trying to find a repair set-up. Got Razvan's IT-FIX business details online, had a phone call with the friendly and helpful staff, and got to the premises first thing Monday morning. Razvan promised to send word to me by the afternoon and he was true. He's very calm, reassuring, organised, and up for the job. Got the laptop all cleaned up and working again at a reasonable cost. Really excellent service, and very informative. He's a genuine credit to Galway and the business community. Super Highly Recommended.
    Aisling Ni DhonnchadhaAisling Ni Dhonnchadha
    15:41 27 Mar 22
    Ravzan was incredibly helpful, generous with his time and efficient. My phone issue was resolved extremely quickly and effectively. I’m very grateful and would certainly recommend his services.
    Megen ConveryMegen Convery
    12:21 25 Mar 22
    Laptop screen replaced in an hour. Staff were very patient and helpful. Incredible job!
    Dániel ThészDániel Thész
    12:50 14 Mar 22
    Excellent and quick service at the store! I got DIY pin stuck at the cards holder hole and Razvan fixed it quickly. Recommend
    Michael kinneenMichael kinneen
    13:44 26 Feb 22
    Knowledgeable, efficient and very pleasant to deal with!Also extremely good value for the quality of service.
    Furkan UnluFurkan Unlu
    14:43 01 Feb 22
    I highly recommend IT FIX Galway. My laptop's screen was damaged and there was no display. I came to IT FIX. My computer was repaired in 1 day. Thank you to the IT FIX team. Polite and friendly staff.
    Ahe DdiAhe Ddi
    17:53 18 Jan 22
    Recommended to me by a friend who got free of charge advice on how to replace his hard drive himself.I had severe phone damage from water and corrosion, as well as a cracked screen, and he fixed it in under a week. He was so responsive on facebook messenger throughout, letting me know when my phone would be fixed and was patient with my inquiries. I paid 100 euro in the end and it was well worth it to extend the life of my phone, and it works perfectly now.He's a great professional, in work done and communication, and I highly recommend him!

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